Knowledge Base
Manage customer materials, SOPs, FAQs, and policy documents. Knowledge provides facts; AI Playbooks decide how to handle cases.
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| File | Source | Language | Vector Chunks | Status | Updated | Actions |
|---|---|---|---|---|---|---|
| AnswerDesk AI Product Knowledgedoc_95e652de-9c76-41b0-ae46-175a546f92ca | Manual entry | English | 4 | Ready | 05/14, 10:21 AM | |
| EN Support Policy: Returns, Shipping, Subscriptionsdoc_48a263de-115c-43cd-bcfc-944e8a63f83d | Manual entry | English | 1 | Ready | 05/14, 10:21 AM | |
| EN Product Catalog and Fit Guidedoc_59e4cadf-1709-4805-98a0-a2713298228c | Manual entry | English | 1 | Ready | 05/14, 10:21 AM |