ADAnswerDesk AIControl Tower

Publish Support API Docs

Product Flow

Start

Guide Business Center

Configure

Channels Fixed FAQ Knowledge Base AI Playbooks Workflows & Tools AI Agent Settings Human Handoff

Test & Operate

Test Chat AI Evaluations Inbox Action Runs Reports

Integrate

Fixed FAQ

Turn repeat questions into approved answers. When FAQ matches, the system replies directly without calling the AI model.

New FAQ

Category

Status

Language

Standard Question

Similar Questions

One question per line.

Negative Questions

Similar questions that should not use this answer, one per line.

Approved Answer

Use one line per answer; by default all lines are combined in the reply.